Rechain is a SaaS Product Lifecycle Management (PLM) platform built with Ruby on Rails for fashion brands which helps modern apparel teams manage design, production, and supply chain workflows from one intuitive, cloud-based solution.
Outgrowing Heroku
But as Rechain’s customer base scaled up, their engineering team faced performance issues. Whenever the Rechain team saw latency or timeouts, they would check their Heroku metrics, then dig through logs to find the issue. This process was time consuming and didn't allow them to quickly identify the problem source.
Graduating to Scout
Looking for a new way forward, the Rechain team had some clear goals in mind:
- Identify slow or heavily used endpoints
- Track performance trends across requests and jobs
- Pinpoint memory-heavy queries before they affected users
Rechain turned to Scout Monitoring. They chose it because it checked all these boxes, plus it comes with a tailored Ruby on Rails design, ease of implementation, and clean, intuitive UI. Unlike generic monitoring tools, Scout provided deep visibility into performance bottlenecks and job behavior without overwhelming dashboards or complex setup.
Now the team can get all the follow:
- Instant ranking of endpoints by time and call volume
- The ability to pinpoint analysis of specific time periods
- Long queries identified in seconds, not hours
- Investigation time reduced from hours to minutes
"Scout has become an essential tool in our stack. It gives us instant visibility into where our Rails app spends time and resources, helping us detect and fix performance issues before they impact users. The simplicity of the UI and the clarity of the insights saves our team hours every week and helps us keep the product fast as we scale." – Matthias Richard, Co-Founder & CEO
It’s your turn
Scout offers so much more than the above – we’ve recently launched integrated error logs and an MCP server, giving you an entirely new way to tackle observability. The best part: you can try Scout for free right now!
