Pricing
Unlimited users & apps
Scale your team without limits - every plan includes unlimited seats and applications.
Custom plan
Have unique needs? Contact us to discuss a custom plan tailored to your requirements.
Log management
1GB storage included → Upgrade anytime for more logs and longer retention.
Annual savings
Save 10% with yearly billing, with bigger discounts available for longer terms.
Error Management
5,000 errors included → Upgrade anytime for more errors.
Free
- 1 GB log data
- 5k Errors
- 300K monthly transactions
- Community support
Startup
- 1 GB log data
- 5k Errors
- 600k monthly transactions
- Community support
Small
- 1 GB log data
- 5k Errors
- 1.2M monthly transactions
- Priority support
Medium
- 1 GB log data
- 5k Errors
- 3M monthly transactions
- Priority support
Large
- 1 GB log data
- 5k Errors
- 9M monthly transactions
- Priority support
Enterprise
- Custom transactions
- Custom log storage
- Single Sign-On (SSO) integration
- Security & Compliance audit
- SLA reporting
- Premier support
Need more log storage?
Correlate logs with performance data to quickly identify and resolve issues. Currently available for Ruby and Python applications.
- Real-time log aggregation with context-aware filtering
- Direct correlation between logs and performance traces
- Fast in-memory exploration of recent logs
- 14-day retention of full log data
Log Management Add-on
- 30Gb log storage
- On-demand storage at $0.46/Gb
Enable Log Management add-on after joining any plan.
Need additional error tracking?
Correlate errors with performance data to quickly identify and resolve issues. Currently available for Ruby and Python applications.
- Intelligent error grouping with automatic context capture
- Direct correlation between errors and performance traces
- Smart filtering and triage tools for efficient debugging
- 30-day retention of full error data and stack traces
Error Monitoring Add-on
- 50,000 errors
Enable Error Monitoring add-on after joining any plan.
Pricing FAQ
What is a transaction?
A transaction is a single web request or background job execution that Scout traces. Each traced request or job counts as one transaction.
What is the overhead of the agent?
Scout's agent is designed to have minimal performance impact on your application. Typical overhead is less than 1-3% depending on your configuration.
What type of support is available?
Free and Startup plans include community support. Small and above include priority support with guaranteed response times. Enterprise plans include dedicated premier support.
How do you install Scout?
Scout is installed as a gem or package for your framework. Setup takes just a few minutes with our documentation and integrates seamlessly with Rails, Django, and other popular frameworks.
How does Scout compare to other monitoring tools?
Scout provides simple, affordable APM specifically designed for web applications. We focus on being easy to use without sacrificing power, and our pricing scales with you as you grow.
What happens when the transaction rate limit is exceeded on your selected plan?
When you exceed your plan's monthly transaction limit, we continue monitoring your application but stop recording new transactions in the dashboard. You can upgrade your plan anytime to increase your limit.
Do I need to sign a contract?
No. Our plans are month-to-month with no long-term commitment. You can upgrade or downgrade at any time, and changes take effect immediately with prorated billing.
What forms of payment do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and can arrange wire transfer or invoice billing for Enterprise customers.
Can Scout Monitoring be used in HIPAA-compliant environments?
Yes. Scout Enterprise can be used in HIPAA-compliant environments with appropriate data handling agreements and security measures in place. Contact our sales team for details.