Privacy Policy

Last Updated: August 12, 2022

Scout Monitoring (Zimuth, Inc.) provides application observability services. This privacy policy covers information collected through our website (scoutapm.com) and Services.

Personal Information Collected

We collect standard B2B contact details including name, organization name, position, address, email address, and telephone number. Additional categories include:

• Contact & Account Info: Login credentials, billing addresses, customer files
• Marketing Data: Communication preferences, promotional material requests
• Usage Data: Device information, IP addresses, website interaction patterns
• Service-Derived Information: Data customers choose to share about their users

Automatic Data Collection

We use cookies, log files, web beacons, and analytics tools like Google Analytics. If cookies are disabled, you may not be able to enjoy certain features.

Data Usage

Personal information is used for service provision, customer support, account management, security, marketing communications, and service improvements.

Data Sharing

Information may be shared with service providers, marketing vendors, analytics partners, and in merger/acquisition scenarios. We also share data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request.

User Choices

Users can unsubscribe from promotional emails via provided links and manage communication preferences.

Data Protection

We use appropriate administrative, technical, and physical measures to protect information, though no data transmission over the Internet is 100% secure.

Special Provisions

EU/UK Residents

Scout acts as a "processor" under GDPR; customers are controllers.

California Residents

Scout acts as a "service provider" under CCPA/CPRA.

Children

This site is not directed at users under 16; we do not intentionally collect data from minors.

Contact

For privacy inquiries, contact us at support@scoutapm.com.